Public offer

1. General provisions

This document is a public offer of Nuri Sharq (Bukhara, Republic of Uzbekistan; address: [FIRMA MANZILI]; STIR: [STIR]; licence No. [LITSENZIYA RAQAMI] dated [LITSENZIYA SANASI]) — hereinafter "the Company" — to conclude a contract for tourism services with any person — hereinafter "the Customer".

By ticking the consent box in the booking form and sending a booking request, the Customer accepts the terms of this offer in full. The contract is concluded electronically.

2. Subject of the contract

The Company provides the tourism services described on the tour page selected by the Customer (accommodation, meals, transport, guide services, entrance tickets and other services listed as "Included"). Services listed as "Not included" are not part of the contract.

3. Booking procedure

The Customer sends a booking request through the website. The Company confirms availability, the final price and the dates in writing (by email or messenger). The booking is considered confirmed after this written confirmation and the first payment.

4. Price and payment

The tour price is agreed individually and confirmed in writing before payment.

Payment: 50% of the tour price no later than 20 days before arrival; the remaining 50% no later than 5 days before arrival.

Children: 0–3 years — free; 3–11 years — 25% discount; 12 years and over — adult price.

5. Cancellation

More than 20 days before arrival — free of charge; 20 to 6 days before arrival — 50% of the tour price; 5 days or less before arrival, or no-show — 100% of the tour price. Details are in the Cancellation policy.

6. Rights and obligations

The Company undertakes to provide the services in the agreed scope and quality and to inform the Customer about any changes in good time.

The Customer undertakes to provide accurate personal data, to hold a valid passport and visa (if required), to pay on time and to respect local laws and customs.

7. Changes to the programme

The Company may change the order of visits or replace a site with an equivalent one if this is required by circumstances beyond its control (weather, closures, safety). The overall scope of services is preserved.

8. Liability and force majeure

The parties are released from liability for failure to perform obligations caused by force majeure (natural disasters, epidemics, government decisions and similar events). The Company is not liable for the services of airlines or for decisions of border and consular authorities.

9. Disputes

Disputes are resolved through negotiation. If no agreement is reached, disputes are resolved in accordance with the legislation of the Republic of Uzbekistan.

10. Contacts

Phone / WhatsApp / Telegram: +998 91 414 25 80. Email: akbarshohravshan1@gmail.com.